RETURN AND REFUND POLICY

Last Updated: August 17, 2026

Thank you for shopping at nivacedar.com. Please review this Return and Refund Policy before placing an order.

14-Day Return Period

You may request a return within 14 calendar days after your order is marked as delivered by the shipping carrier.

To qualify for a return:

• The product must be unused, unworn, unwashed, and in its original condition.
• The product must include its original packaging, labels, accessories, manuals, and other included components.
• You must provide your order number or other reasonable proof of purchase.
• Your return request must be submitted within 14 calendar days of delivery.

Returns sent without prior authorization may not be accepted.

How to Request a Return

To request a return, email us at ZekeGrody195258@hotmail.com and provide:

• Your full name;
• Your order number;
• The product you wish to return;
• The reason for the return; and
• Photographs or videos if the product is damaged, defective, or incorrect.

If your return is approved, we will provide return instructions and the applicable return address.

Please do not send products to the contact address listed on our website unless we have specifically authorized the return and confirmed that address in writing.

Return Shipping Costs

For returns caused by a change of mind, an incorrect selection, ordering the wrong size or color, or any other reason not caused by a product defect or fulfillment error, the customer is responsible for all return shipping costs.

Original shipping charges are generally non-refundable unless required by applicable law or the return results from an error made by nivacedar.com.

If you receive a damaged, defective, or incorrect product, contact us promptly. After reviewing the information provided, we may offer a replacement, refund, or appropriate return arrangement at no additional cost to you.

Non-Returnable Products

Unless otherwise required by applicable law, we cannot accept returns of:

• Perishable products;
• Custom-made or personalized products;
• Opened or used personal-care, beauty, hygiene, or intimate products;
• Gift cards;
• Digital or downloadable products;
• Products marked as final sale;
• Products damaged through misuse, improper handling, normal wear, or unauthorized modification; and
• Products returned without their original packaging or included components.

Contact us before purchasing if you are unsure whether a product is eligible for return.

Exchanges

We do not guarantee direct exchanges. If you need a different product, size, or color, you may return the eligible product and place a new order after your return has been approved.

Refunds

We will inspect the returned product after it is received. If the return is approved, a refund will be issued to the original payment method within 10 business days.

Your bank, card issuer, or payment provider may require additional time to post the refund. If more than 15 business days have passed since your refund was approved, contact us at ZekeGrody195258@hotmail.com.

We may reduce or refuse a refund if a returned product is used, incomplete, damaged after delivery, or otherwise fails to meet the requirements of this policy, to the extent permitted by law.

Order Cancellations

Contact us as soon as possible if you wish to cancel an order. We cannot guarantee cancellation after processing or fulfillment has begun.

If your order has already shipped, you may request a return after delivery in accordance with this policy.

Consumer Rights

Nothing in this policy limits or excludes any consumer rights that cannot legally be waived or excluded.

Contact Us

Store: nivacedar.com
Email: ZekeGrody195258@hotmail.com
Phone: +1 231-600-4765